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July 29, 2009

Major Xbox Live bug wipes out Halo Wars leader boards


A major Xbox Live bug has affected millions of Halo Wars players as yesterday the leader boards for single player, all multiplayer playlists and player TrueSkill was somehow mistakenly reset. News of the “whoopsie” are now being reported on gaming websites. Needless to say I am sure Robot Entertainment are working diligently with Microsoft to rectify the problem and hopefully restore the lost data. Community Manager Aloysius has posted the following on the Halo Wars homepage:

An Xbox LIVE technical issue wiped all Halo Wars Xbox LIVE Leaderboards earlier today. This includes all singleplayer, multiplayer and Trueskill™ leaderboards, as well as all matchmaking data. At this time it’s unknown if the data can be restored, resulting in the Halo Wars Leaderboards being reset to original Launch Day status. The Xbox LIVE team is investigating the cause, and they will provide an update to the situation as soon as possible.

We at Robot Entertainment apologize for the LIVE technical issue and any frustration players have experienced in having their statistics disappear from the Leaderboards.

I am sure that there are necessary backups in place and that these will be utilised to restore data. Community opinion is split however on the forums with many of the high ranking players being happy about the change allowing them to rank up higher than before and over take some of the non-active players in the leaderboards. Of course it is unknown how all the other players who dont visit the forums are feeling having their TrueSkill reset to 0. Dave Pottinger, Lead Designer had this to say:

Well, to be fair, we were talking about the best ways to nuke stale folks who were sitting on top of the boards but not active.  But, the plan was never to wipe active folks.  This mistake has complicated things a bit.

Correction: The failure was due to a problem with the XBOX Live servers not directly under Robot Entertainment’s control, but be assured its being looked at. Stand by for updates as the issue develops.


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